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Feedbacks 2017-10-05T13:22:30+00:00
Hello Albert, Yes, it is working. Here are some photos. If you would like to use them on your website, please leave the logo and link to Alauzon - www.alauzon.com. Thanks   Polypropylene Lined Outdoor SPA Polypropylene Lined Outdoor SPA
Polypropylene lined Outdoor SPA, Adrian Berry, Buis-les-Baronnies, France
Dear Albertas Overall we are happy with the hot tub, and have been enjoying it over the last few weekends. Best John Fiberglass Lined Hot Tub With Integrated Burner Thermo Wood Wellness Royal, John Goodey, Kent, UK
Fiberglass lined hot tub with integrated burner thermo wood Wellness Royal, John Goodey, Kent, UK
Smallshaw Spa enjoying it’s new wood-fired tub in its new outdoor space. Fantastic service from start to finish and a perfect product compliments our Spa perfectly. Fiberglass Lined Hot Tub With Integrated Burner Thermo Wood Wellness Royal, James Booth, Sheffield, UK
Fiberglass lined hot tub with integrated burner thermo wood Wellness Royal, James Booth, Sheffield, UK
Thanks for your email! And thanks too for the hot tub. It is beautiful and we are heating it up right now. Once everything is well setup and ready I will send you another picture.   

Kind regards,

Jeroen

Wooden Outdoor Spa In Thermowood Deluxe, Jeroen Ticheler, Enschedends, The Netherlands2
Wooden outdoor spa in thermowood Deluxe, Jeroen Ticheler, Enschedends, The Netherlands
Morning Albert   Please find attached a couple of photos of the completed building but as yet the electrics have yet to be completed due to our holiday. We are really pleased with it. We still have other work to do in the garden so areas look a bit of a mess.   Regards   Philip and Tracie Higgins Outdoor Sauna Igloo, Philip Higgins, Nottingham, UK (1)
Outdoor Sauna Igloo, Philip Higgins, Nottingham, UK
Hi Albert, What is the procedure for keeping the wood in good shape? I did not receive any oil so assume that standard wood oil annually will do the trick. Otherwise a great investment and compliments our tented spa and sauna area very well. You can follow the progress of the spa on  Theamanispa.com If you would like me to handle your product this far south in Europe, I would be glad to. Let me know if this could be an opportunity. I think that your product is very competitive. Cheers Mark Fiberglass Lined Outdoor Spa With Integrated Heater Spruce Wellness Deluxe, Mark Wood, Patitiri, Greece (1)
Fiberglass lined outdoor spa with integrated heater Spruce Wellness Deluxe, Mark Wood, Patitiri, Greece
Morning Albert,   Yes we have finally got the truck and sauna up and running this weekend. I used the sauna on Saturday night and is superb. Look up “littlewoodlife” on Instagram on your phone, and click on stories and you will see it in action last night. You will need to do this in next few hours!! I have attached a few photos of truck and sauna and then shower going in. Will try and get you some better ones in next few days. We are also looking to purchase a wood hot tub. Please could you recommend the best one with external wood heater for approx. 6 people? We will be using it for people staying in the cottages and glamping truck so needs to be easy to maintain but must still look as natural as possible.   Many thanks Gavin Outdoor Sauna Barrel Thermo Wood, Gavin Mackie, Lisburn, UK (1) Outdoor Sauna Barrel Thermo Wood, Gavin Mackie, Lisburn, UK (2) Outdoor Sauna Barrel Thermo Wood, Gavin Mackie, Lisburn, UK (3) Outdoor Sauna Barrel Thermo Wood, Gavin Mackie, Lisburn, UK (5)
Outdoor Sauna Barrel Thermo Wood, Gavin Mackie, Lisburn, UK
Hi Albert, Tub has been installed & had its first trial last night, all's working great. Thanks again for all. Regards, Xavier   Wellness Royal Hot Tub, Xavier Burns, Sligo, Ireland (3) Wellness Royal Hot Tub, Xavier Burns, Sligo, Ireland (1) Wellness Royal Hot Tub, Xavier Burns, Sligo, Ireland (4)
Wellness Royal Hot Tub, Xavier Burns, Sligo, Ireland
Hi to all at Timberin! I have attached some photos of the finished sauna, I hope it looks ok to you. We are very pleased with it and have had lots of lovely comments, most people say it's " Awesome!" It would be great if you put one or 2 photos on the website. We have placed the sauna on decking and have a Lazy-spa hot tub next to it as well, you should be able to see this on some of the photos. The sauna will be wired up this week so we can finally use it, we are really looking forward to that! Best wishes Sarah Outdoor Iglu Sauna, Sarah McConnell, Northamptonshire, UK (2)
Outdoor Iglu Sauna, Sarah McConnell, Northamptonshire, UK
Hi Albert, We were initially a little worried about purchasing our hot tub from abroad but the excellent communication from Albert, Deimante, Ona and the team and the partial protection offered by Paypal reassured us. The hot-tub was ready to our specification within exactly the timeframes promised and a date for delivery was arranged within a week of our final payment being sent. The delivery driver from the Lithuanian courier company they used was very helpful and spoke perfect English which helped as we live in quite a difficult to find location. We opted for a Siberian Larch 2m diameter tub and although we went for the more basic model, I was very impressed with the build quality and all the fittings and pipework is obviously good quality. We had the tub fitted to the wood burner in little over an hour and all pipework etc was included. As with all wood hot tubs, there was a small amount of leakage for the first few days where the sides meet the base (none at all seeping from the sides) but after a couple of very toasty evenings, the leaks have completely stopped. (They recommend throwing in a bag of sawdust initially to help plug tiny gaps but in the end, we didn't need to do this.) All in all, everything went very well for us and value for money was excellent (even with the poor exchange rate of the GBP at the moment). I would definitely recommend TimberIn. John. Wales, UK
Wooden outdoor SPA in larch, John Clarke, Welshpool, UK
Hi Albert, We are very pleased with our new hot tub which is now in place with its decking as you see in the picture. I do have a couple of questions though - Is it possible to order a new insulated cover? we have the very nice looking wooden lid but it is incredibly heavy and I wonder if there is a lighter alternative we could have? we are STILL waiting to get an electrician to install the electrics. Overall we are very pleased! Thank you. Tin
Polypropylene lined Outdoor SPA, Tin Mellerick-Wheeler, Brecon, UK
We ordered a hot tub from TimberIn in January.  We couldn't be happier with the service we received from start to finish.   Everyone went out of their way to be helpful.  The hot tub arrived ahead of schedule, and our glamping customers are wowed by it. Thank you Albert.
Wooden outdoor spa in thermowood Deluxe, Yonder Meadow, Devon, United Kingdom
Hello Alberto, Many thanks and we love it. It keeps in the temperature with the lid shut for many hours. Linda
Polypropylene lined Outdoor SPA, Linda French, Tolmin, Slovenia
Dear TimberIN Team, Many thanks to the whole team at TimberIN. We are really pleased with our wood burning hot tub. The delivery was on time and efficient, although I would stress to people taking delivery to ensure you have lots of friends to help move it and/or equipment on hand if it needs to go over a fence. We were 9 people in the end who manoeuvred the hot tub into position through a very tight gate hole and it was no easy job. We had the tub up and running within hours and have been surprised how often we're using it even after the initial honeymoon period. The quality and craftsmanship are great and unlike other more conventional 'plastic' hot tubs we saw it really does look great. So far all members and ages of the family have enjoyed it, from our nephews splashing around over Christmas, to Grandma relaxing under the stars with a drink on hand in the 'bar'. We're looking forward to many years of fun use to come! Tom and Family Tom Granger, Polypropylene Lined Outdoor SPA, Bishop's Stortford, UK (2)
Tom Granger, Polypropylene lined Outdoor SPA, Bishop's Stortford, UK
Hi Albert I have installed the stove. It works brilliantly. As you can see from the photo there is a lot of work still to do. I have to build a timber deck and clad the tub with wood. Best of luck With Timberin in 2017 Regards Mairtin in West of Ireland
OUT Round Heater, Mairtin O Tuairisg, Galway, Ireland
We are very pleased with our barrel sauna – the view from the glass window is amazing. We have got the temperature up to 90 deg C so it is working nicely. The sauna is very good quality. Because of the space we were building it in we had the sauna delivered unassembled and we had a local handyman assemble it. Thank you for your help and advice when required it was appreciated. Regards Anthony Outdoor Sauna Barrel With Panoramic Window, Anthony Lafrate, UK Austria (1) Outdoor Sauna Barrel With Panoramic Window, Anthony Lafrate, UK Austria (2) Outdoor Sauna Barrel With Panoramic Window, Anthony Lafrate, UK Austria (3)
Outdoor sauna Barrel with panoramic window, Anthony Lafrate, UK/Austria
The hot tub is an object of beauty. It is very well made and a pleasure to use and look at. It takes a LOT of wood to get it up to temperature - and the fire needs constant attention during heating. This is understandable - but I hadn't thought about it before. I will probably add an electric heater in order to make the heating process easier. A forklift is not always easy to get hold of - but we did manage to get one. Without it we would not have got it off the lorry. It then took 5 of us and a substantial trolley to move it. 400KG and 2.5m high on a pallet is not to be underestimated! Pete
Thermowood Deluxe Hot Tub with inside heater, Peter Bandtock, Rodersdorf, Schweiz
I have been delighted with the service from TimberIN, great attention to detail and technically superior to others I had examined. The slow grown timber from the north is stronger and looks much better. The guidance given by TimberIN was invaluable in picking the best options. The team at TimberIN from design to flawless delivery was exemplary and I can recommend them. Peter Outdoor barrel sauna Galashiels, UK (4) Outdoor barrel sauna Galashiels, UK (1) Outdoor barrel sauna Galashiels, UK (2) Outdoor barrel sauna Galashiels, UK (3)
Outdoor barrel sauna, Peter K Murray, Galashiels, UK
Dear Albert as you know I was nervous ordering a hot tub from outside the UK, in the end it all worked out well and the tub is well used by all the family. It is far easier to use than we expected. We will light the fire on a Friday and keep it with little effort it is good all weekend. I hope that helps Cheers Scott
Richard Mackay, Midlothian, Scotland
Hello, its Olivier from London. The sauna is great, I am just going to modify it a bit. I am going to make the place where you sit higher to get more steam access. I will make other better pictures and will send soon. Regards Olivier Olivier Niechcicki, London, UK (1)
Olivier Niechcicki, London, UK

I liked the look of Timberin's saunas and was concerned about the practicability of buying from a company I did not know in far away Lithuania. With Albert's help, I arranged a visit to an existing UK customer so that I could see what I the products were like. They were better than I had imagined and so the purchase decision was made. I ordered two saunas and the ordering process worked surprisingly smoothly. After creating an account on-line I was able to discuss my specific requirements. Albert really listened to what I wanted was most helpful in generating a specification that met my needs. Payments were made using a bank transfer and this process again was done entirely on-line. The actual saunas arrived within one week of the final payment. Timberin used their own driver who spoke adequate English and knew what he was doing. I did need to hire a suitable tractor with fork lift to get the saunas off the truck and trailer before moving them to the correct location. The entire process went well.

Best regards Richard
Richard Armstrong, Northamptonshire, UK
Hi Albert, I’m going to give you more than one photo so that you can choose the one you want. Here is the text: Thank you Albert! Timberin make a wonderful hot tub! I chose the Thermawood 1800mm model and it is just what I wanted, at a really good price. We happily get 6 adults in and could get more. It looks beautiful with lovely curved steps going up to it. My guests and friends just love it, and it has been in use almost continuously since the guys delivered it and I had a chance to fill and heat it. The heating is straightforward, and I can use up all sorts of waste wood on it which I can’t use in the log burners (wood with nails, soft wood logs etc). I can really recommend Timberin. Diana Clarke – High Swinside Holiday Cottages. Diana Clarke

Diana Clarke, Cockermouth, Cumbria (2) Diana Clarke, Cockermouth, Cumbria (1)

Diana Clarke, Cockermouth, Cumbria, UK
Hi Albert, I hope that all is well. Please see pictures attached. Here are my comments that you are free to add to your website as my testimonial: “Throughout the entire ordering process, Albert and his team couldn’t have been any more helpful with guidance, answering my many questions and keeping me updated throughout the manufacture and transport of my hot tub. When it arrived, the driver and his assistant were extremely helpful and hard-working with a “challenging” logistical problem of getting the hot tub into my garden. Now that it is here, it is wonderful! It has been very difficult to get my wife out of the hot tub for the past week since it has arrived, and many family members have also come over to share in the fun! If you are considering purchasing one of these products, I would highly recommend Albert and his team. The tub is of high quality and compared to others I looked at it was a very reasonable price. Thank you TimberIN!”   Chris Palmer, Rowledge, UK(4) Chris Palmer, Rowledge, UK(1) Chris Palmer, Rowledge, UK(3)
Chris Palmer, Rowledge, UK
Hi Albert, Apologies for the delay. We were waiting for the bluebells. See attached. Matt Sent from my Windows Phone Matthew Hatton, East Sussex, UK (4) Matthew Hatton, East Sussex, UK (2) Matthew Hatton, East Sussex, UK (3)
Matthew Hatton, East Sussex, UK
Hi Albert Sorry for the delay. Hot tub is great and we have had many nights under the stars! Thanks R Fuchs Lubricants (UK) plc New Century Street Stoke-on-Trent United Kingdom Richard Halhead, Stoke-on-Trent, United Kingdom (4) Richard Halhead, Stoke-on-Trent, United Kingdom (1) Richard Halhead, Stoke-on-Trent, United Kingdom (2)
Richard Halhead, Stoke-on-Trent, United Kingdom

We ordered one of TimberIN's beautiful barrel sauna's after numerous emails and phone call discussions about our specific requirements with their very helpful team. After all their patience and help, we decided to go ahead and buy a sauna. We transferred the first payment, and then due to unforeseen circumstances with our Community Interest Company finances we decided we needed to cancel the sauna order. TimberIN have been amazing throughout. They answered my numerous emails requesting information and reassurance speedily, and helpfully. The whole team there are obviously dedicated to the work they do and the great service they provide- TimberIN is not just another company selling saunas and hot tubs, they are craftspeople and understand what it is to offer quality of service and customer satisfaction. They know how to put the customer's needs first- something rare in todays business world.

Thanks you TimberIN for all your help, support and understanding, I would thoroughly recommend you to anyone looking for your products.

www.thelivingwellcentre.co.uk Thank you again for all your help Rachel 01736 810660 longhouse meeting space interior
Rachel Smart, thelivingwellcentre.co.uk
Dear Albert, Yes we are very pleased with the hot tub, it is well made and looks lovely. We have installed it on our wooden terrace next to the ski piste. In the early evening with snow falling all around it is a truly magical experience. A hugh thank you to you and your team! many thanks, Phil Sent from my iPad
Philip Gold, LE GRAND BORNAND, France
Dear Albert Thank you so much sorry for the late reply. The hot tub is up and running and works perfectly heats with 2 bags of logs and we had no leaks . we have had some great times already the kids love it. I have included a couple of photos for you. some of the screws have needed re-screwing but nothing major. we could do with a care guide to let us know how to keep it at its best long term but overall it has been fantastic. The customer service has been excellent and as it is the first time I have ever bought directly from a company abroad I was apprehensive and so every time I contacted you for an update you were prompt and reassuring I would definitely recommend you. Best wishes. 🙂 Claire
Claire Graves, Devon, England
Dear Albert, My Sauna arrived at the depot yesterday at 20.00 Hrs, the delay was mostly due to the illegal immigrants in Calais causing all trucks to be examined. The sauna seems to be very well built, and is a very nice design with an interesting and appealing look to it. It may take a week or so to place in the spot I have for it, but I will send you pictures etc, when this is done. Many Thanks to your team for their good work. Yours sincerely, Steve Fosberry
Steve Fosberry, Isle of Wight, England
The drivers were great. After arriving at 8am and a quick coffee we all went about working out how to get the tub into place over 100 yards through the garden. They were with me until 9.30 and ensured it was in the correct place. The tub looks good. At the weekend we set about installing the filter plus the external log burner, as well as filling up the tub with water. The log burner is a great feature, although you do have to be careful to have dry quality wood otherwise there is a lot of smoke! The kids have already enjoyed the tub, and love it. We look forward to when the thermo wood has settled and properly sealed itself in the next month. We are sure we will get years of use from the tub on starry nights in winter and summer, both relaxing with friends or having fun with the kids; the simplicity of the workmanship makes it an attractive addition to our outdoor space. Thank you Kind regards Lloyd
Lloyd Jones, Bovingdon Herts, UK
Thank you, quality is fantastic, service was also great. We are really happy with the sauna, it is very well made. William / Nia Owen
NIA OWEN, GWYNEDD, UK

Good morning Albert,

I've attached some photographs showing the hot tub in its final place. As you'll see I've yet to fully finish the decking but it's pretty much there. The hot tub is exactly what we were looking for and the build quality is fantastic. As per previous feedback on your website, the whole service from order to delivery was brilliant. Everyone at TimberIn was very helpful and professional. The hot tub eventually reached the end of it's journey (Kaunas to Insch, NE Scotland) late on a Thursday night. However the delivery drivers could not have been more helpful in ensuring the tub was properly installed before they left. We lit the hot tub that weekend during a family barbecue. Everyone was very impressed and couldn't wait to try it out - adults and kids all had a great time. It keeps it's temperature very well which is aided by the lid supplied. It's a great addition to our new home and we're very happy with it. Thanks again Murray
Murray Gow, Insch, NE Scotland
Hello Albert, Just to say a big thank you for my hot tub. 😎 You made it so simple to purchase from you; your service and product is excellent. You and Ruta were always there to answer my calls promptly, from start to finish a perfect transaction. Thank you for your professionalism, I endorse your company and product without hesitation. I will forward more photos in due course Best regards Michael
Michael Nunn, Kingston upon thames, UK
Hi Albert Hot tub installed and already used by family and friends. Good experience dealing with yourselves and would highly recommend your company All the best Gary
Gary Campbell, Londonderry, IRELAND

Dear Albert

Please find attached our photo of our new installed tub.

We are over the moon with our new tub. It was delivered by the nicest delivery guys, it was easy to assemble and within a few hours it was hot enough to use. Already in just over 24 hours the kids have had great fun and the adults have enjoyed sitting under the stars. Another amazing attribute to these high quality tubs is that you can literally put them anywhere. Even the smell of burning wood wafting over adds to the overall experience. The price is amazing and we will no doubt be buying another for our holiday cottage business very soon. Thank you.

Thanks Albert and please make sure you praise your delivery guys too they represent your company perfectly. So efficient and polite.

Kind regards

Angela Gent

Angela Gent, Hinton Grange, Grove Lane, UK
Hello Albert, The Hot tub is now installed and working. We are very happy with it so far. You are welcome to use these pictures though I see you now have many pictures on your web site. There is some construction work to tidy things up and when done, I can let you have some more pictures with people using it and a tidier surround, if you would like this. Many thanks Charles
Charles Baron, Flintshire, UK
Hi Albert Hope you had a good weekend. As promised, here are some pictures of the hot tub - operational at last. We only filled it up this weekend. Some feedback for you which I am happy for you to put in your promotional material: - the hot tub is really beautiful and high quality - we are really pleased with the larch wood option - the outside burner is very easy to use and our water was 35C within 4 hours and 42 in 5.5 hrs! - waiting for the tub to heat up is part of the excitement - the wood smells incredible - a really natural experience - as a family i think we will get years of enjoyment from the hot tub - we have placed it at the bottom of our garden in a wooded area - and once the grass and plants grow around it - I think it will be the perfect natural experience for summer and winter days/nights. Kind regards Rachel
Rachel Eccles Peters, Abingdon, Oxfordshire England
Good evening Ruta and Albert I am just letting you know that we have received our sauna! Many thanks for everything, it looks great! Unfortunately we will not be able to use it for a while as we had difficulties getting it off the lorry as it was a lot heavier than we thought so our forklift was not strong enough. We have had to unload it at my husbands fathers farm and it will have to stay there until harvest has taken place and we can put it into place with a larger machine which will mean we are only moving it once, so it does not get damaged. However please rest assured we have unloaded it and it is safely here! I have sent you a photo of the sauna on the trailer and where we will situate it. I will send you more when we finally have it in its right home! We are very excited to use it and are impressed with the quality of workmanship we have seen so far, obviously we have not been able to test it out fully yet. Kind regards Anna-Liisa Sent from my iPad
Anna Liisa Gaze, Iglu Sauna, Garboldisham, England
Albert and his team at TimberIN were professional and helpful all the way through, and the tub was delivered exactly as planned. It looks great and works very well. I opted for an electric water heating system and this works well, but we have not yet resolved how to control the temperature automatically. Best regards Rino
Rino Coladangelo, Royston Herts, UK
Hello Albert, I have nearly finished the installation. I have had the tub working and can report that I am very pleased and it works well. The pipes supplied were too short to allow it to be connected at a right angle but it was easy to source some more. The area I have put the hot tub in has required a lot of landscaping and some building work so I can supply pictures now but I would suggest that is about two weeks the whole are will look green again and the building work will be completed and hence make a much better picture! Let me know if you are happy with this, otherwise I can photograph as is? [border] Hi Albert, Sorry for the delay. Please find attached a picture of the hot tub as it is. The area around it does at least now look green but as you can see there are still various bit to finish. I hope this is of use and I will send some more when it is completed in a few more weeks (steps, water, building next to it) when hopefully it will show it off much better. Best, James On Behalf of South Farm
James Paxman, Bassingbourn, UK
TimberIN is very happy to have some clients from sunny Spain, Thank you Pedro! Hola: Recibí la tina en el tiempo prometido y eso que la entrega era en un lugar remoto. Sin sorpresas, todo de calidad. Espero disfrutarla muchos años. Genial sustitutivo de piscina para casa de campo con el aliciente de poder usarla todo el año.
Pedro Aviles Garcia, Guadalajara, Spain
Hi TimberIN , we have had lots of interest from friends so have shared your web page , hope you get at least a couple of enquiries. Will post some photos soon when i can get the wife to keep her clothes on 😉 Apart from some sap problems, we cannot fault it .   Martin Mellors
Martin Mellors, Nottinghamshire, UK